IT Project Manager | PMO | Agile Delivery | Business Analysis
Rodette Llantada
Quezon City, Philippines
Professional Summary
Experienced IT Project Manager with 10+ years of experience delivering
end-to-end enterprise software and transformation projects across
insurance, telecommunications, and technology sectors. Strong expertise
in Agile delivery, SDLC governance, stakeholder management, vendor
coordination, and cross-functional leadership. Proven ability to manage
complex initiatives from initiation to deployment while ensuring
quality, timeline adherence, and business alignment.
Core Competencies
IT Project & Program Management
Agile & Scrum Methodologies
SDLC Governance & Delivery
Stakeholder & Vendor Management
Risk, Issue & Change Management
Business Analysis & Requirements Gathering
UAT & QA Coordination
Process Improvement & Optimization
Budgeting & Timeline Management
Reporting & Executive Communication
Cross-functional Team Leadership
Tools & Technologies
Azure DevOps | Jira | Confluence | ServiceNow | GitHub | Microsoft Office Suite
Professional Experience
- Led end-to-end delivery of IT initiatives, ensuring alignment with business goals, scope, and timelines.
- Managed cross-functional teams including developers, QA, business stakeholders, and vendors.
- Oversaw Agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives.
- Managed project risks, issues, dependencies, and change requests across multiple workstreams.
- Ensured timely delivery of milestones through strong governance and monitoring practices.
- Coordinated deployment activities and post-implementation support.
- Delivered enterprise-level financial reporting and automation systems.
- Managed full SDLC lifecycle from requirements to deployment and support.
- Coordinated stakeholder alignment on scope, objectives, and deliverables.
- Implemented risk mitigation strategies and ensured delivery compliance.
- Managed vendor deliverables and ensured SLA adherence.
- Improved reporting transparency and governance processes.
- Led IFRS17/IFRS9 financial system enhancement and automation projects.
- Managed project schedules, budgets, and resource allocation.
- Coordinated cross-functional teams across development, QA, and business units.
- Strengthened production support and incident management processes.
- Delivered structured reporting to stakeholders and leadership teams.
- Owned product backlog and prioritized features based on business value.
- Facilitated Agile ceremonies and sprint planning sessions.
- Conducted requirements gathering, gap analysis, and user story creation.
- Led UAT coordination and stakeholder validation sessions.
- Translated business requirements into technical solutions.
Education
Bachelor of Science in Business Administration and Management
Polytechnic University of the Philippines
- Managed small-scale IT projects and Agile delivery coordination.
- Prepared BRDs, functional specifications, and documentation.
- Conducted stakeholder workshops and requirement analysis.
- Supported end-to-end project planning and execution.
- Conducted process improvement and operational analysis.
- Supported UAT execution and test documentation.
- Maintained operational reporting and documentation.
- Improved efficiency through process optimization initiatives.
- Provided technical support and incident resolution within SLA.
- Maintained logs of customer issues and resolutions.
- Assisted in testing and documentation activities.
- Improved customer satisfaction through efficient support handling.